Oasis Systems

  • System Engineer 3 (180525DS1001SE3)

    Job Locations US-MD-Annapolis Junction
    Posted Date 3 weeks ago(6/27/2018 4:50 PM)
    Requisition Number
    Professional Services
  • Overview

    All candidates must have active TS/SCI clearance with Full Scope Poly. MAR (MD), LLC is unable to sponsor new clearances.


    MAR Division of Oasis Systems has an exciting opportunity for a System Engineer 3 to provide engineering, development, and administration support and maintenance for a global Service Manager 9.3 environment. 


    EXPERIENCE LEVEL: Must have equivalent combined education and experience required.

    EDUCATION : BS Degree in related field (or equivalent experience), plus 7 years of technical experience.

    SECURITY CLEARANCE: Must possess a TS/SCI Full Scope Polygraph

    JOB STATUS: Full-Time

    RESPONSIBILITIES: Functionally, the successful candidate will:


    • Work with little supervision in high stress / high visibility environments with time sensitive requirements.
    • Possess excellent written and verbal communication skills to provide systems diagnoses and resolution for current systems and ability to brief to management and customers.
    • Work independently and as part of a team.
    • Take direction and retain information.
    • Write, edit, and run PowerShell scripts and commands.
    • Possess good analytical and problem solving skills to troubleshoot system problems.
    • Candidate should be comfortable before an audience of peers and/or seniors, and should possess exceptional verbal and written communication skills.


    QUALIFICATIONS: This candidate must have experience with the following:

    Candidate's experience should include a minimum of 1 year of engineering experience maintaining and/or enhancing customer's Service Manager 9.3 platform. Expecting experience on SM9 in multiple areas such as:

    • Service Desk
    • Incident Management
    • Service Request Catalog (SRC)
    • Knowledge Management
    • Request Management
    • Change Management
    • Service Level Management
    • Scheduled Maintenance
    • Problem Management (Root Cause Analysis)
    • Configuration Management
    • RAD (be able to look at code understand what it does)
    • Integration Technologies
      o Import/Export
           o Connect-IT
           o UCMDB Integration
           o Web Services
           o Event Services
           o Oracle and SQL mapping rules
           o Email
    • Tailoring Tools
      o scripts
           o wizards
           o JavaScript
           o forms designer
           o web client configurations
           o “Eclipse” client configuration
           o format control


    MAR Division of Oasis Systems is an equal opportunity employer and does not discriminate in hiring or employment on the basis of any legally protected characteristic including, but not limited to, race, color, religion, national origin, marital status, gender, sexual orientation, ancestry, age, medical condition, military veteran status or on the basis of physical handicap which, with reasonable accommodation, render the application to satisfactorily perform the job available.




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